Overall a good company to work for - Account Manager Unum Employee Review

3.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Good company to work for overall. I would say it obviously varies depending on your position and direct manager but my experience is that Unum values work / life balance and treats employees fairly. Great benefit package and I would say a fair salary for most positions. Also, company is doing a better job of engaging in community activities.

Cons

Difficult environment to work in sometimes due to the conflicts between sales staff and support staff. The company has really tried to implement recognition programs to get employees more involved in the company and feel valued but they still have some work to do in this arena.

Explore other reviews about Unum

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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