Company Doesn't Care about their Employees - Anonymous employee Unum Employee Review

1.0
Apr 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great. Generous PTO if you've been there awhile.

Cons

I worked at Colonial Life for over 20 years. In the beginning it really felt like I was joining a family. People at all levels appeared to genuinely care for each other. As with all things this changed over time. Well, it changed with regards to upper management within not only Colonial Life, but Unum as well. It’s gotten to the point where it’s obvious that upper management doesn’t care about the average worker and they don’t care that you know it. I spent my time within the IT organization which saw its fair share, or more than its fair share really, of changes throughout the decades I was there. Change is good, and important, but change for the heck of it is not. Unum tends to take common industry standard processes and customize the value out of it. For example, the agile development methodology is valuable; Unum agile - not so much. The company is unwilling, or worse unable, to make the necessary cultural changes required to be successful. Then there are the layoffs. Yes, over time these are inevitable and in some cases they’re justified. There’s dead weight everywhere. But to let go of people and then turn around and off-shore that work has very bad optics. It’s just another way that the company shows that they don’t value their employees. I’ll end with the best part…. Upper level management themselves. I refuse to call the Unum/Colonial Life upper management “leaders” because they’re far from it. The CEO brought in a new CIDO from Waste Management who proceeded to bring his buddies along for the ride. They’re the old Waste Management gang. Not all of them, mind you, but most of them. In several cases they are bullies as well. They belittle, demean and ultimately dehumanize the staff. They think they’re better than everyone else and don’t hesitate to show it. Cross them and you’re out. Complaints about some of them have reached all the way to the CEO and nothing happens. To me, that speaks the loudest of all. That the CEO not only brought these people in, but also supports how they’re treating people. What a sad turn of events for a place that I really looked forward to going to each day. I also feel sorry for the people who are unwilling or unable to leave. In the end, the company will make the decision for you.

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5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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