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Upstate Medical University

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manager not good - Ambulatory Call Center Representative Upstate Medical University Employee Review

1.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

working mon thru fri no weekends

Cons

monthly review of calls and the new supervisor horrible judge you based on a Pt and not hear both sides, if you breath wrong and tone of voice. everyone does not speak the same. raciast. i am glad no longer work there when they ask you to resign they give you an assignment at home for 2 mos to call 25 call per week . basically they pay for you to be gone. glad

Explore other reviews about Upstate Medical University

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, supportive administration, good benefits

Cons

Staffing ratios, availability of parking

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