Growing company - amazing perks - Anonymous employee UserTesting Employee Review

4.0
Jul 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UserTesting is a leader of the industry. The culture is more than enticing! Free lunch 2X a week, stocked break room, bi-weekly happy hours, weekly yoga sessions and massages. New executive team is exactly what UT needs to get to the next level. Big things are on th horizon and I am excited to be part of the journey!

Cons

Not a great work life balance. Many employees commutes take up to an hour +. Work from home 1-2x a month would alleviate a painful commute.

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UserTesting Response
7y
Thanks for the feedback. As you know, we're looking at our offices and how we work. Please talk to your manager about working from home occasionally -- this is something we support if it is possible!

Explore other reviews about UserTesting

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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