Get off this sinking ship - Anonymous employee UserTesting Employee Review

1.0
Nov 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there really are some smart and talented people here, unfortunately there is no path for them to grow and be successful.

Cons

This company has a terrible track record of firing women leaders and replacing them with just more white men. Diversity and inclusion is a joke. The executive team is incompetent and the culture is broken. No accountability, no vision, no leadership, and the salary compared to market rate is abysmal. The CEO loves to point fingers and place blame for these problems just about everywhere but himself, but at the rate he's losing talented people he's running out of excuses.

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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