Human Resources CAN'T be trusted - UNETHICAL - Facilitator UserTesting Employee Review

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun perks, nice people, easy going environment

Cons

SOMEHOW what I told HR during my exit interview got back to me via another employee who was told by ANOTHER employee.

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UserTesting Response
6y
I see your review and would like to follow up with you directly. If you feel comfortable, I'm available to discuss what happened. It would not be like anyone on our team to discuss anything confidential, so I would really like to know what happened. Please reach out if you would like to give me more information to work with. In the meantime, we will review our practices.

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Jun 24, 2026
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Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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