Use to be a Great Company - Client Support Specialist VBA Employee Review

3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice. Great pay. Good work/life balance. Free dental and vision insurance.

Cons

Recently merged and/or got bought out by another company and laid off many loyal employees. Direction of the company is questionable. Company doesn't make the best decisions for it's employees, clients and the company itself. Behind on technology and ticketing software. No direction within departments. Needs better structure.

Explore other reviews about VBA

5.0
Apr 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Backed by private equity with deep healthcare tech expertise and a commitment to long-term success - A people-first culture that values authenticity and individuality - Cutting-edge tech stack with strong market demand - Loyal customer base with exceptionally low attrition - Collaborative teams of top-tier talent focused on winning together

Cons

- There are still ripples from some of the growth activity of 2024, but most of the changes have been for the better and position VBA for success in 2025

1
1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Small company - Plenty of work

Cons

- Overworked - Transactional management - Unrealistic project dates set by sales and exec team. - Poor customer experience

2
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