Meh - Hospital Manager VCA Employee Review

3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good benefits

Cons

Upper management less supportive over the past few years. Autonomy has been taken out of the hands of hospital managers. Too much focus on one number… labor, with no consideration for other factors. Current hiring freeze and you can’t even attempt to get an ad approved until you are struggling with staff shortage. This causes further staff loss as they all get more burnt out. So your labor looks good, but at the expense of good staff members, patient care, and client satisfaction.

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VCA Response
1y
Thank you for your candid feedback—and for your long-standing commitment over the past 10 years. We truly value the experience and insight that comes from team members like you who’ve been with us through many seasons of change. We understand your concerns around support from upper management, reduced autonomy, and the challenges tied to staffing and labor focus. These are complex issues, and while some decisions are influenced by broader economic pressures and industry-wide constraints, we know that doesn’t make the day-to-day impact any easier. Striking the right balance between operational sustainability and supporting our teams is something we’re constantly working on. Your perspective is incredibly important in helping us do that better. If you're open to it, we’d welcome a deeper conversation to hear more about your experience and ideas @ Shareyourexperience@vca.com. Thank you again for your dedication and for speaking up its voices like yours that help shape a stronger future.

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
3w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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