management sucks - Customer Service (CSR) VEG ER for Pets Employee Review

2.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

• okay pay • short work weeks • snacks provided

Cons

•management SUCKS and does not listen at all • they say they “give stuff away for free” but then get pissed at you if you ask • don’t respect scheduling needs - will schedule you 3 12’s back to back without caring

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VEG ER for Pets Response
6mo
Thank you for taking the time to share your experience. Managers play a vital role in the VEG experience, so your feedback is really important as we work with them to grow and develop as leaders. Even though you’ve moved on, if you’re open to sharing more, please reach out to stephaniedemars@veg.vet so we can improve the experience for future VEGgies.

Explore other reviews about VEG ER for Pets

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and good people

Cons

No cons about this company

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VEG ER for Pets Response
2d
Thank you for taking the time to share your experience! It's wonderful to hear you've found great people and a positive culture at VEG. Our VEGgies are what make our hospitals so special, and we appreciate you recognizing the team around you. Thank you for being part of VEG and for all that you do to help people and their pets!
2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro I fell into this place was having the open concept flooring.So clients could actually see what we were doing, and they weren't thinking we were just ignoring them

Cons

Constantly short-staffed, no compassion for their staff. I lost my father during covid.And I needed a little more time my manager at the time was amazing.But she was replaced while I was out by somebody else who had no compassion.It's very cult like i would definitely say that the management at the location I was at was terrible.That they replaced my original manager with all about the money, not really about the pets, as much as they drill it into your head, they say they are

1
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VEG ER for Pets Response
2mo
Thank you for sharing your experience and for the time you spent at VEG. We’re happy our open concept design was a positive aspect of your experience, but we’re very sorry you felt unsupported during your time here, especially during such a difficult time in your life. Compassion and support for our VEGgies is incredibly important to us, so your experience with leadership, and staffing is not what we want for our teams. Thank you again for sharing your perspective; feedback like yours helps us continue to grow and improve.
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