Physician Services Division - Pcr VHC Health Employee Review

1.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay for Patient Care Reps are only a few dollars less then their new RN’s , Free parking, big lunch room

Cons

Micro managed, high turnover, talked down by co workers, co workers take longer lunches by clocking out before they go so they can be on the clock while they’re gone for over an hour, leaving others to have shorter lunches, too much personal talk at front desk area, Management caters to a select few, VP is a bully, if you voice your concern you will be retaliated against. Manager will blame front desk and MA ‘s for low patient scores to avoid having to consider the MD & patient experience. Patients complain about not being able to see there PCP as soon as they would like. However, CEO’s family is allowed to have same day and/or before hour provider non emergency appointments but they say all patients are VIP’s.

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VHC Health Response
7y
Thank you for sharing. I am saddened to hear that you do not feel supported in your position. We pride ourselves in our patient and team member satisfaction scores, as well as recognitions including Top 150 Places to Work in Healthcare and #1 Hospital for Nurses in Virginia. Our goal continues to be providing an experience that's amazing for both our patients and our employees. If you would like to share more about your experience, please feel free to reach out to me directly at MMalone@VirginiaHospitalCenter.com to set up a time to talk -- Michael Malone, Chief Human Resources Officer

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5.0
Feb 23, 2026
Anonymous employee
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CEO approval
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Pros

Great company to work for with great benefits!

Cons

Sometimes it took a while for practical solutions

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VHC Health Response
4mo
Thank you for posting your review and your time at VHC Health. I am happy to learn that you utilized our extensive benefits program. Please contact me directly at VHCexperience@vhchealth.org if ever needed. - Grace Greenan, AVP, People and Experience
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is above average and benefits are ok

Cons

Management and leadership do not care and never check in on staff.

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VHC Health Response
3d
Thank you for posting your review and your time at VHC Health. I am concerned to learn of your experience. Your feedback is important and I would appreciate the opportunity to discuss this in more detail. Contact me directly to schedule a meeting at VHCexperience@vhchealth.org. - Grace Greenan, AVP, People and Experience
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