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VSP Vision Care

Part of VSP Vision

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Sad - Customer Service Representative VSP Vision Care Employee Review

1.0
Sep 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, vision care is interesting

Cons

I noticed some comments here... here is my take on it: The benefits are NOT better than working for the government... especially in regard to retirement!! The only better benefit is the vision benefits... but who needs three pairs of sunglasses a year? I would rather be paid better, and in relation to my abilities and the product I produce. I don't need a bunch of glasses gathering dust in my drawer. If you start in customer service expect to stay there for a very very long time, if not indefinitely. HR does not recognize competent, hard-working and dedicated employees. If you want a decent job there, don't expect to move up... you need to bring your experience from the outside, as can be seen throughout the company. If you think the onsite cafe and cake day is a perk: expect to gain at least 10 to 15 pounds while working there... this place not a healthy environment mentally of physically. The programs implemented to show a 'healthy work force' are implemented for public relations reasons. Find yourself a better job and get treated much better, especially if you work in the military-like customer service sector of the company. Pay is horrible.

Explore other reviews about VSP Vision Care

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Grest Culture and a supportive management team.

Cons

Heavy work load during certain seasons.

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The organization has been around for years but so have a bunch of their employees. Some employees evolve and some are stuck in their ways. There's various departments within VSP so there's a good chance you'll find a position that's right for you.

Cons

It's a not for profit organization so imagine working for a "sales department" that's part of a not for profit organization. There's a juxtaposition that takes place between a not for profit organization and their sales dept. As a not for profit organization you can make profits to pay salaries but not too much profit and not too much salary.

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