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VSP Vision Care

Part of VSP Vision

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Good Company - Bad Job - Customer Service Representative VSP Vision Care Employee Review

2.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

The company overall is strong financially. They have a lot of ideas and are trying to grow

Cons

The job is bad. Worst customer service job I have been in. The callers give you a beating. There isn't much place to go in your career once youre in customer service. The company doesnt care about you as a person and they slowly keep taking things away from employees and raising health insurance costs.

Explore other reviews about VSP Vision Care

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Grest Culture and a supportive management team.

Cons

Heavy work load during certain seasons.

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The organization has been around for years but so have a bunch of their employees. Some employees evolve and some are stuck in their ways. There's various departments within VSP so there's a good chance you'll find a position that's right for you.

Cons

It's a not for profit organization so imagine working for a "sales department" that's part of a not for profit organization. There's a juxtaposition that takes place between a not for profit organization and their sales dept. As a not for profit organization you can make profits to pay salaries but not too much profit and not too much salary.

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