There were no processes in place, and no one knew what they were doing. - Former Employee VSolvit Employee Review

- No one had clear documentation on how anything was supposed to work, so each day felt like reinventing processes from scratch - Responsibilities were never defined, causing constant confusion about who was accountable for what - Decisions would change without explanation, leaving projects mid-stream with contradictory instructions - Communication between different areas was nonexistent, so duplication and rework happened constantly - No one knew who to ask for direction or approval, which meant projects either stalled or went in wrong decisions