Decent - Master Cruise Counselor Vacations To Go Employee Review

2.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay. Work from home.

Cons

Micro manage. High turnover rate

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Vacations To Go Response
6mo
Thank you for your feedback and for your efforts! We’re glad you appreciate the pay and work-from-home flexibility. Our attrition is actually much lower than the industry average, and the lowest it’s been in years. Our performance metrics and management processes are designed to provide consistency, support, and transparency for both our team and our customers—it’s not our intent to micromanage. We remain committed to creating a positive environment where our team can grow and thrive. Vacations To Go

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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