Over 100k annually, a bit repetitive... - Travel Counselor Vacations To Go Employee Review

5.0
Jul 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy to make over 100k in your second year here (still working 40 hours a week). Most don't give it that much time, hence the negative reviews. Good training program. Management is a mixed bag, some great, some incompetent, but that's everywhere. Travel perks are amazing. If you're going to apply be aware of your phone voice and diction as that comes across on the phone. All leads are inbound and mostly pre-qualified.

Cons

Not a lot of culture. Bad schedules when you first start. You have to earn your schedule. Only closed Christmas and Thanksgiving. Some team managers micro-manage. Call center environment but better pay and perks than most.

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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