NOT a career! - Cruise Agent Vacations To Go Employee Review

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Hours are decent -you determine what you make -friendly co workers for the most part

Cons

-horrible benefits -upper management promoted on favoritism -unfair bonus structure -no growth potential -commission only but you have to make up sick days. -you get limited on calls based on the unfair closing ratio -high turnover ratio

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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