Mostly Positive, Some Complaints - Travel Counselor Vacations To Go Employee Review

4.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy and mostly enjoyable work. Company officers are great. Team management is selected well.

Cons

Leads are sometimes far and few between even when productively working. Guarantee pay isn't great and is only good for the first year. Likeliness of going hybrid or remote within the first year is low due to company's metric system.

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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