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Thank you for sharing your feedback. At Vacations To Go, we are committed to supporting our team members, especially during difficult times, while maintaining a fair and productive work environment.
We understand that personal loss can significantly impact performance and well-being, and we have a bereavement policy in place to help employees during these times. In your case, we extended bereavement leave beyond our standard policies to provide additional support. After your return, we also offered further accommodations, including FMLA leave, to give you the necessary time to recover. Unfortunately, while we offered these options, they were not utilized.
During this time, your manager kept in regular contact, offering support, coaching, and guidance, while addressing performance concerns. We issued multiple warnings about performance requirements, and we made the decision to part ways only after extensive discussions and a sustained lack of sales performance.
Regarding the racial incident you mentioned, as soon as it was reported, HR conducted a thorough investigation and implemented appropriate consequences. We take such matters very seriously and strive to foster an inclusive and respectful workplace for everyone.
We value your feedback as it helps us improve. While we regret the circumstances surrounding this situation, we remain focused on balancing compassion and the responsibilities required for our team and business success.