Cruise division - Cruise Agent Vacations To Go Employee Review

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I have had the good fortune of working for VTG the past 14 years. Great place to work and great compensation/benefits. If you are lucky enough to work at VTG, take it seriously, make the commitment. Look at this as a long term career (not just a job) that you will be at for many years. There is success and stability in your life to be found here. Pros include - Friendly, positive work environment. - Real opportunity to make a 6 figure income and bonuses. You will build your own client base of repeat business. Take care of your customers, be friendly and upbeat, they will not just book with you once, they will book with you over and over again AND refer their friends, family, neighbors, etc. With time, you will have more repeat customers calling in to book than you could ever imagine. - Plenty of leads and customers. You will not be out prospecting, cold calling and looking for customers. Clients are readily available. VTG does all the marketing for you to keep the customers calling in to book cruises. - Opportunity to work overtime, make extra money if needed. - Great training and support from management. From HR, training managers, team leaders, upper management, their goal is for you to succeed and they are there to help you. Your success is their success. - Benefits package - health insurance, 401k with match, etc. HR also reviews the benefits every year to make sure we are getting the best benefits possible. - Ability to move up in the company. You can stay as a "worker bee" or look further up into management. The company promotes from within. - Fun events for employees and their families throughout the year - Many, many travel opportunities at a discounted rate.

Cons

One "con" that throws people off is working on commission. Don't let this be a deterrent. There are so many leads/customers and ways to make money at VTG that you will be grateful you are on commission and not making an hourly wage. The only real con would be when you first start working at VTG you will work nights, weekends, etc. With tenure you will be offered a more "normal" schedule.

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Vacations To Go Response
1y
Thank you so much for the kind words! We’re thrilled to hear about your positive experience—it truly means a lot to us. We’re committed to maintaining that same level of support and excellence moving forward. Thank you for being such a valued part of the team. Vacations To Go

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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