Good for a first job - Master Cruise Counselor Vacations To Go Employee Review

3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training program Work from home

Cons

Micromanagement Lots of irrelevant metrics Weird characters around the office Cult-like culture Eventually becomes commission-only

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Vacations To Go Response
10mo
Thank you for sharing your experience. We’re pleased to hear you found value in our training program and the flexibility of working from home. We would like to directly address a few inaccuracies in your review. Vacations To Go does not engage in "mass hiring and firing." Like any business, our hiring activity is aligned with customer demand, and we take pride in retaining high-performing, long-term employees, many of whom have been with us for 10 years. Vacations To Go is proud to provide competitive compensation with no commission-only roles and strong earning potential for motivated team members. While we understand viewpoints can differ, we’re surprised to hear your perspective regarding the culture of the office, as it differs from the positive feedback we regularly receive from our team. We are proud of the professionalism and diversity of our workplace, and describing colleagues as “weird characters” is not only unfair, it doesn’t reflect the inclusive environment we work hard to maintain. We thank you for the time you worked with us and wish you continued success in your next career choice. Sincerely, Vacations To Go

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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