So far it is Okay. - Service Valet Valet Living Employee Review

3.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy if you are even mildly physically sound. Your experience will depend greatly on the service client, the property, and your supervisor.

Cons

Service employees are required to install in my own opinion an overstepping phone tracking and controlling application, InTune by Microsoft. This application crashes and cause other issues with normal operations of my phone. It tracks and applies restrictions to the usage of my device and constantly logs the locations of my phone. If it's is deemed necessary my phone will be remotely factory reset. I understand that this is a way of covering themselves but the way its implemented is extreme and concerning. My privacy red flag is fling high. Once you factor in your overhead (phone, fule, maintenance, and mileage) you are making about 15-25% less than your gross salary.

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Valet Living Response
3y
Thank you for taking the time to share a review. In response to your concerns related to InTune, your statement is not correct. We utilize Microsoft Intune, one of the most used and respected mobile application security tools in the world, to deploy our private iValet mobile application that all our associates use to perform their jobs. Intune is configured to only deploy our application in a secure way and in agreement with our privacy policies. The only restriction Intune imposes is to verify that the phone is not compromised, which is a responsibility we have to protect the security of all our associate and client information. We cannot continuously track location using Intune. Our iValet application does utilize phone location service to automatically record service progress the same way as Uber would. iValet only utilizes your location service while you are actively working (clocked in) and cannot track your location when you are not working even if the application is left logged in and active. All our technology goes through rigorous testing and 3rd party verification before being deployed to our associates. Please email me directly at antonio.fiorentino@valetliving.com if you would like to discuss your situation further.

Explore other reviews about Valet Living

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule, work at your own pace

Cons

Some nights would take longer due to more trash, had to work in any weather

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Valet Living Response
5d
Thank you for taking the time to share your experience. We're glad to hear you appreciated the flexibility the role offers. We appreciate your contributions during your time with Valet Living and wish you all the best in your future endeavors.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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