Atrocious company - Service Excellence Manager Valley Bank Employee Review

1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Going home and holidays off.

Cons

Terrible leadership and management. Extremely weird and immature politics. They don’t pay well and do their best to not payout bonuses. Extreme sales culture. They switched up their recruiting model seeking more sales oriented people vs banking experience people. Absolute worst bank/company I’ve ever been part of. I also tell everyone I know to not bank at Valley.

Explore other reviews about Valley Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed Job, really easy to understand, and even better colleagues

Cons

No clear path to promotions

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Not one thing is good. Do not work here

Cons

Retail is a nightmare. Senior Management is clueless. Lots of older managers being “laid off” due to position being eliminated. But positions not eliminated.

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