New Position they had no idea what to do with. - Branch Service Representative Valley Bank Employee Review

Position was not even understood by upper management when I got hired. I was told one thing by HR then another when I got to the branch. Management had no direction, employees were hired to fill a spot. NO STANDARD for professionalism In all my years of banking I have never experienced anything like this. 20 plus years. this bank was discouraging yet striving for change yet leaving the same individuals with same capabilities hence bank is at a stand still and not progressing.