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Valley Strong Credit Union

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Good place to start - Member Service Representative Valley Strong Credit Union Employee Review

4.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot of training Good entry level pay Culture

Cons

Pressured for sales Angry members

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Valley Strong Credit Union Response
1y
Thank you for your review. We're glad to hear that you appreciate the training, entry-level pay, and our culture here at Valley Strong. We understand that the pressure for sales and dealing with angry Members can be challenging at times. Your feedback is valuable, and we will continue to work on further supporting our teams in these areas. Thank you for being a part of our team!

Explore other reviews about Valley Strong Credit Union

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Organized, motivating and great company

Cons

No cons, everyone is respectful

4.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong executive leadership: They have a clear vision and often brings forward great ideas that align with the credit unions mission. Team member appreciation: There is a genuine culture of appreciation. When a team member speaks up, their voices are heard and valued. Robust external opportunities: Credit union offers a wide range of opportunities and resources for both members and employees, including mentorship programs, community events, financial counseling, notary services and more all at their expense, As well as a partial reimbursement for school. Overall, a strong and healthy culture that makes it enjoyable to be around coworkers and even top leadership. I have felt welcomed and valued in every room I have been in at Valley Strong.

Cons

Weak Follow-Through: While the ideas and initiatives are great, the execution and long-term follow-through often fall short. Lack of Communication with Changes: There are frequent changes within the organization, but they are not always clearly communicated to team members, which can lead to confusion. Unclear Leadership Expectations: Leadership could improve transparency and consistency around expectations and the reasoning behind decisions, particularly during periods of transition or change.

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