Leave before you are stuck - Anonymous employee Vanguard Employee Review

2.0
Mar 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and pto keep me there. They will hire you right out of college and pay for you to study for your licenses

Cons

Too focused on metrics. Little room for advancement unless you are the chosen one. Few team leaders actually know job. They are stuck in meetings most of the day. Don't believe everything hr tells you. This is an entry level phone job and they need people to fill the seats due to high turn over.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

See reviews by: Helpful|Rating|Date|All