Wake up and smell the Crew's Views - Line Manager Vanguard Employee Review

2.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Partnership, retirement benefits, healthcare, good co-workers and people, don't lay off (only manage out), career development and rotational opportunities, work life balance for exempt crew

Cons

This used to be such an incredible company to work for with a great culture. The focus used to be on clients, crew, community. Now the focus is on profits and bottom lines. It is not the idyllic company it makes itself out to be. For investors, it absolutely is the best place to invest. To work, it is seriously lacking in empathy and care or concern for the crew. Sociopaths have taken over the helm and they are doing whatever they need to to get to 10 basis points. They will bleed you dry. They have Crews Views every year to survey the crew's satisfaction, but they don't do anything with the results and pretend to care but really don't. They are not willing to do what it takes to get good people into the company or to stay at the company. If you don't fit inside their little mold, then you will suffer here.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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