I am not Vanguard! I'm a person, a client, a husband, a father. - Senior Client Relationship Administrator Vanguard Employee Review

Benefits are amazing, good culture mostly

Middle management can focus too much on politics vs. improvements

Remote opportunity which is great Getting to learn the industry

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.