Retail "Bond Desk - Anonymous employee Vanguard Employee Review

Where to start. The Bond Desk title is only a title. The reality is those poor associates are being asked to take every type of call imagined. And that ever so grey area of rating a call by supervisors is used to give poor reviews-run the older more costly associates with tenure-right out the door. It is truly legalized harassment. When you look at these poor reviews take them seriously-it's not a bunch of disgruntled former employees. I got to "retire" the culture is toxic and I would've never said that 10 years ago.