The company is a bureaucratic nightmare; Employees are scared to speak up because they don't want to stunt their career - Client Relationship Administrator Vanguard Employee Review

2.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Good 401k package if fully vested which takes 6 years. It really is a good place to invest cheaply in packaged products if you're the client. Paid time off is good. Currently I receive about 30 days worth of PTO/year.

Cons

The pay is very poor. The year end reviews that happen which determines your raise, is never higher than the cost of living. as a result of this you end up paying the company the longer you stay. It's good to come in from a competitor as you will get paid 20-30% more than somebody doing the same position that has worked their way up the latter. To a fault the company has a strict belief system on how they invest. They use a 70-80 year time frame for historical market reference which will someday show to be the Achilles heal for the company. Ken Rogoff and Carmen Reinhart's research should be used as a historical reference(which is 800 years) for investing not John Bogle's limited post-depression era analysis which to the companies credit is still better than 95% of other companies historical reference. The CFP's at the company have no autonomy. They spew out the religious investment rhetoric day in day out. There really is no need to have CFP's at the company as the planner will product push Total Stock, Total Bond, and Total International. They use short sighted research papers that only looks at the last 60-80 years to convince people how to invest but at the same time telling the client that past results don't indicate future returns. It's so obviously contradicting that it's laughable that people don't openly question it. The company wont acknowledge the obvious foreseeable train-wreck that the US economy is on. It really is irresponsible to tell clients to stash money in worthless asset classes such as US Treasuries. The argument is, "well what else are you going to invest in?" That is really the best argument that the company has when talking about alternatives to either stocks or bonds. A CFP won't even touch the concept of investing in gold and silver as none of them have any real knowledge on how these two precious metals work from a historical prospective. They don't understand that gold and silver isn't an asset class but actually is a currency. Again this is why an 80 year financial reference will hurt the company in the long term. Real history shows that fiat currencies always fail. You just have to look back long enough. I decided to post a different perspective to many of the others that are listed. Most of the negative reviews were redundant but very accurate.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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