Client Relationship Specialist - Client Service Specialist Vanguard Employee Review

1.0
Aug 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Ample vacation days for your first year (although I haven't compared to competitors). During entry level positions you are not expected to work outside of the office.

Cons

In entry level positions there is no remote work, and they don't pay well. Day to day is literally mind numbing, the work is easy, but you gain no skills. Your success depends on your manager, which you do not get to pick. The company is so large change takes a long time. Technology is out dated. Uses aspect for entry level positions, so literally every minute of your day is managed. Due to the size of the company moving away from a phone role is almost impossible, especially if you don't have a supportive boss.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent, but the biggest drawback is the micromanagement.

Cons

The benefits are good, but the micromanagement is overwhelming. If you work from home, you’re expected to keep your camera on throughout the workday. In my experience, long-tenured employees appear to receive much more flexibility, while newer full-time employees are held to a much stricter standard and can feel as though they’re treated more like contractors than valued team members. Raising concerns or disagreeing with management can be risky. Performance Improvement Plans (PIPs) may be used in ways that feel punitive rather than developmental, creating an environment where employees worry about job security. I also felt that reporting concerns about management behavior through internal compliance channels did not result in meaningful action, which left me with the impression that the process was not impartial. Based on my personal experience, I would encourage anyone considering a cybersecurity career to carefully evaluate the company culture before accepting an offer. This is especially true if you’re considering a role on the Cybersecurity Threat Mitigation team, where I experienced a highly micromanaged work environment.

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