Pros
Licencing and training period is a time to make good friends. After you get your license, run away.
Cons
Beware. The culture and management for this job is to get you "in line."; to make you a subordinate. It is a left wing government. More like a dictatorship. If I knew what I knew what I would've rejected the job offer. They will try to brainwash you with their culture and advancement opportunities. It is all fake. Manangement goal is to make you a straight soldier (robot) who can follow orders. You will be put down, humiliated and you will never achieve a "Fully Successful" rating on your year end review. They will put you into programs, and promote employee engagement. Yet, you'll never see change. They will control your lunch time and your PTO. Do not plan on taking off time on Thanksgiving, Christmas or New Year. You won't get it. If you plan to move out of the phones, forget it. Virtually impossible to achieve. If you plan to beat the status quo, forget it. Management will not like it and will bring you down. You are entering the most entry level in the company and will be treated like a kid. Do not expect respect, overachiever, or to be right. You will always be wrong; even when you're right. Be prepared to become submissive and subordinated. Be prepared to be fully controlled and micro managed. Be prepared to be a robot and a production machine. Be prepared to be underpaid most of all. Your pay grade is the lowest. Human Resources will not let you move up the ranks even when you are very talented because of your pay grade. It is easier to get into a higher paying job herr if you are an external. If you plan to move fast, this is not the place for you. It is a horrible, cultural, political dictatorship.