Eh Not crazy about it - Brokerage Associate Vanguard Employee Review

3.0
Sep 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits start on day one. They give you a lot in you retirement accounts and they have a lot of business and prestige.

Cons

They are turning more call center based. They are forcing associates to be customer services reps because they have done away with brokerage as a position and encompassed in with customer service.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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