Great company for recent college graduates - Client Relations Associate Vanguard Employee Review

4.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

-Benefits (18 Days off for entry level roles, 4% matching 401k, 10% yearly contribution to retirement, flexible schedules, tuition reimbursement, etc) -Culture/work environment -Work/Life Balance, the office is always empty by 6PM -Paid holidays...only work when NYSE is open. -Co-workers, everyone is always willing to help -Great training programs -Paid for Series 7&63 licenses -Charlotte office is not directly in the city -Plenty of OT opportunities -High Ethical Standards/Morals...always doing what is best for the client -Job Security -Campus is about to open a gym and doctors office for employees The pay is low to start out but there seems to be opportunities for advancement. For a younger person a few years removed from college or just coming out of college it is a great opportunity to learn the industry and put a big name company on your resume. For someone more experienced then Vanguard may not be the best place to work because of the lower wages.

Cons

-Pay is lower than competitors -Inbound Call Center taking 50-80 calls a day in most positions -In a cubicle all day -Career progression appears to be slow -Not much room for new ideas -The job gets boring quickly and is not very challenging -Not many team projects or ways to get involved -You are on the phones all day, hardly enough time to check email and do career development activities -Taking a position with a competitor could get you a 15-20% raise

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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