Depressing, underpaid... the 'Walmart" of finance - Client Relationship Administrator Vanguard Employee Review

1.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady Paycheck and a you can get a large amount of PTO after a few years.

Cons

The pay is horrible. This year they were handing out alot of Further Development Needed ratings at year-end like it was candy. Even though most of the people met their department expectations. And a FDN rating means no bonus. In my opinion this is their way to get people to quit so they can continue to brag that they don't lay people off. Every year they expect more and more out if it's crew but the compensation decreases. For example health care, merit increases, bonuses. This play just breeds massive depression. They lie to you from day one of your employment. Do not work here. After 5 years you will realize you have wasted your time.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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