Pros
If you've never completed an internship in college and have little to no experience, this job will put you on the map. Every employer knows Vanguard and after 7 or 8 months in the role you can apply to other companies with a little experience. IF YOU HAVE INTERNSHIP EXPERIENCE LOOK ELSEWHERE. THIS IS A LAST RESORT TYPE OF JOB IF YOU CANNOT FIND ANYTHING ELSE.
Cons
where to begin.... Micromanagement seems like a good start! Every day they give you 30 minutes of break. However, you cannot use it the first hour of work, the last hour, the hour before lunch OR the hour before market close. They lie about what the job entails. No matter what they say, you are a customer service rep who changes passwords and gets yelled and clients for things that are not your fault. Upward mobility is non existent. If you attempt to get a decent job, you will be competing against 100 other customer service representatives for that next job. They tell you to build "your personal brand" but how can you actually differentiate yourself from 100 other employees that have the same exact position. They take away your lunch if it is too busy, and never have solid reasoning behind changes within the company. Management treats employees like little children. It feels as if every team is a kindergarten class and the team leader is their teacher.... AGAIN only take this position if you do not have any other options like I didn't