Enticing "partnership bonus", poor work environment - Communications Associate Vanguard Employee Review

2.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits package is nice along with the amenities at the facility. Some nice people, young environment, lots of overtime available.

Cons

100% monotonous work, angry and rude customers, no real room for growth unless; forced overtime, management has serious disconnect because they never started at the same level of the majority of the workforce

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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