Pros
Company is built upon a platform of core ethics, and are committed to those values. Great people in the company. The drive for quality is impressive
Cons
Work life balance is only a concern at upper management levels, at middle manager levels, they throw it out the window Low cost provider means they regularly retract and downgrade benefits. In the 15 years I was there, they got worse EVERY SINGLE YEAR. Vanguard actively tries to get rid of senior level non principal employees to reduce costs. As such, knowledge erosion is a horrible problem there. Many systems are barely supported thanks to reduction of staff and senior level knowledge/skill holders. Pay is below average in the industry, and they actively work to reduce it even more