Not so happy - Processing Associate Vanguard Employee Review

3.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

On sight training Generous paid time off

Cons

Work life balance does not apply to low level employee Company changes bonus structure if needed to save money. Processing associates have shift changes 2x a year adding, further complicating the work life balance thingy. Complicated system upgrades that do not work slowing down productivity and creating several work arounds. Excessive forced overtime.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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