Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged Employer

      Vanguard reviews

      Glorified Call center. Not what was advertised - Brokerage Professional Vanguard Employee Review

      3.0
      Jun 13, 2019
      Brokerage professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues and managers are generally excellent and supportive Good work life balance Work doesn't follow you out of the office It can be rewarding to help clients in unique situations Series 7 training was excellent

      Cons

      The job is a call center job. Not what was advertised in the job posting. Clients can be mean and you do not feel empowered to go out of your way to help Pay is subpar

      Explore other reviews about Vanguard

      5.0
      Jul 8, 2026
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, good culture mostly

      Cons

      Middle management can focus too much on politics vs. improvements

      2.0
      Jul 8, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote opportunity which is great Getting to learn the industry

      Cons

      Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard interviews | Vanguard conversations
      Vanguard reviewsVanguard Brokerage Professional reviewsVanguard review