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      Vanguard

      Engaged Employer

      Vanguard reviews

      VANGUARD IS A JOKE - Client Service Representative Vanguard Employee Review

      1.0
      Sep 9, 2019
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Benefits, PTO, 401K, food, campus

      Cons

      Toxic Culture, bad pay, cut throat, impossible to move up, impossible to establish a career, micro management, Work/Life Balance

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      5.0
      Jul 8, 2026
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, good culture mostly

      Cons

      Middle management can focus too much on politics vs. improvements

      2.0
      Jul 8, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote opportunity which is great Getting to learn the industry

      Cons

      Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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