Don't like phone calls but all of the other benefits make this job worth it! - Client Relations Associate Vanguard Employee Review

4.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

great benefits, great company culture, flexible schedule, they care about your growth, invaluable knowledge, great people

Cons

call center environment, Lots of information to learn in a little amount of time, not the best pay

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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