CALL CENTER - Ultra high net worth client consultant Vanguard Employee Review

1.0
May 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits are good but you can get the same benefits at other companies.

Cons

This is just a call center. You will learn everything you need to know for the position in 2 months and then you will be stuck in a position for one year before you can even post for another call center position. If you want to go into management you will need to get "in line" because there is a 2 year waiting list. The training is subpar and does not help you to develop real life career skills.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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