Pros
Some really good people, especially on the front lines. Many folks really really do care about clients and client outcomes.
Cons
Huge laggards on DEI. I get asked uncomfortable questions about my ethnicity all the time. Comp is way behind competitors. Our total rewards plan is touted as being “competitive” but there’s no data to back this up. If you seek out your own data, you will see that you will make way more and have better bennies at our main competitors. Huge failures are covered up. We have heaps of technical issues and outages. But it doesn’t matter. We pretend everything is great. Technology is mostly from the early 2000s. Sales people will break any rules to make a buck. Trust in executive leadership is at an all-time low. They’ve done a few things this year and last that has caused folks to really lose trust. Nobody wants to return to the office, people are quitting left and right, but we won’t change course.