Warm body position - Customer Service Representative Vanguard Employee Review

1.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Not really much to say here

Cons

If you have a pulse they’ll take you and babysit you for 8 hours a day

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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