Crew burnout and lack of DEI in leadership. - Anonymous employee Vanguard Employee Review

3.0
Mar 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

normal crew level are friendly and supportive some talented crew have been hired in recent times really supportive colleagues hybrid roles, more beneficial and flexible than most in the industry

Cons

ELT unable to take accountability everything is on excel, leadership fear technology lack of funding for technology you have to be a "yes person" to progress. leadership repremend challengers. burnout is an ongoing theme of crew high turnover in some areas, due to poor leadership the firm is at risk of homogeneous boards, and leadership Diversity, Equity, and Inclusion are just buzz words

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

See reviews by: Helpful|Rating|Date|All