Run from this company - Anonymous employee Vanguard Employee Review

1.0
Dec 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work remote 2 days a week. Good benefits

Cons

Insulting merit raises - despite being an exemplary employee with excellent reviews, my raise was an insulting 99 cents per hour. Never does cost of living income adjustments. Does not allow fully remote work, even for crew with legitimate health issues. Constant propaganda about how great they are despite the constant complaints we receive for bad technology and poor customer service. Current CEO and C-Suite only care about profits, no longer care about people. This is not the same company I started with a decade ago. Now we are treated like cogs.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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