Awful. - Anonymous employee Vanguard Employee Review

Management is untrustworthy, they do not listen to any feedback you give them . Should also be careful because any opinions or your feelings should not be shared with anyone Vanguard, they do not take kindly to that .The stability of the institutional investor group is going out the window. The goal is to get the customers off the phones ASAP because they are costing Vanguard money. Essentially that means that they are not following Vanguard’s mission statement. Very disheartening to work here and witness it firsthand.