Don't drink the kool-aid - Client Relationship Associate Vanguard Employee Review

2.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

There is an on-campus Starbucks. The benefits are pretty great if you actually take advantage of most of them. The training programs are unparalleled. For the most part, everyone is pretty pleasant to work with.

Cons

Very vague job descriptions lead people into doing jobs they never signed up for. The more and more you ask people "Do you like what you do?", you will find them explaining how they hate it, but they lie to you and say they don't for fear of getting reprimanded. Vanguard preaches a work-life balance that is unmatched, but in all actuality, they work you to death with little chance to live a life outside of work. They have an overly-corporate culture. People monitoring your text messages and other communications. While working there, I never met my supervisor, nor did my supervisor reach out to me.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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