Orders equity desk stock broker - Brokerage Investment Professional Vanguard Employee Review

1.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits. 37.5 hr work week. Pto if able to use. Licensing.

Cons

Managers unable to manage. Micro managing. Significant attrition. There are about 750 people in retain. They had about 500 people leave so about 70% of the department are new and do not know what to do. This includes management and the reason i left. People do not knowwhat they are doing nor do managers know what they are doing. Blind leading the blind. I will always keep my money there because the product is great. But the process is broken. Management does not want to promote out of retail because they have a significant struggle hiring enough people to fill empty seats. They are at the point that they have lowered standard of who they hire just to get a warm body in a seat. The one thing you should know is they will license you but that is not your job. You still use 5% of the knowledge you gain through licensing. The rest of your time is resetting passwords or helping old people login to their account or change addresses. They call you a.m. investment professional but that is not what you do. Management fools themselves with this notion.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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