Pros
Good place to get you feet wet in the financial industry. They pay for licensing and train you. You will take a ton of calls, build get customer service skills and financial product knowledge. Mutual fund and ETF are good product and client love us for low fees. I was able to steadily move up through multiple promotions with good attitude and hard work.
Cons
Current role is stressful. Company turn my recent position from salary to hourly. Keep pay same but now less flexibility in trying to operate a book of business. Cannot go over 40 hours without permission which is a no allowed because of overtime. Company values metric (quantity over quality) which I am good at accomplishing but many people struggle with the concept of not taking the extra minute to make sure everything is alright. Company is shifting focus from customer service to lowering cost resulting in lower expense ratios. Very low pay compared to industry. Call center environment which focus on how many calls one can take everyday for most positions. There is a 15 month management programs called VADP that hires student directly out of college. Great if you are in the program. This company is speaking the truth as they tell you on day one this is all about networking. Charity events and other company events are for a good causes but most individuals are there just to meet high ranking leaders. Company is making big push to be sale people for new Personal Adviser Service (PAS). If I am going to be a sale person than pay me for it. This product is pushed on all clients and in my position I out call to speak to client to talk about the product and find leads for our adviser who have conversion ratios on it.